Secure Payments Policy

Secure Payments

At ParsaFood Global, we are committed to promoting secure, transparent, and reliable payment practices for international B2B trade. Our goal is to help buyers and suppliers reduce payment-related risks while facilitating efficient global transactions.

Unless expressly agreed in writing for a specific transaction, ParsaFood Global is not a bank, payment processor, financial institution, escrow company, money transmission business, or guarantor of any payment. Payment obligations remain solely between the buyer and the seller unless ParsaFood Global is explicitly acting as the contracting seller or an authorized intermediary under a separate written agreement.

Payment Security Principles

ParsaFood Global encourages all users to:

• Verify the identity of trading partners.
• Confirm bank account information before sending funds.
• Use secure and traceable payment methods.
• Maintain complete payment records.
• Review contracts carefully before making payments.
• Report suspicious payment requests immediately.
• Exercise reasonable commercial caution throughout the transaction.

International trade involves financial risks, and users remain responsible for protecting their own interests.

Payment Methods

Depending on the transaction, payment methods may include:

• International Bank Transfer (SWIFT)
• Wire Transfer
• Escrow Services (where available)
• Letter of Credit (L/C)
• Documentary Collection
• Trade Finance Solutions
• Other mutually agreed commercial payment methods

Available payment options may vary by country, banking regulations, currency restrictions, and the nature of the transaction.

Transactions Through ParsaFood Global

When ParsaFood Global acts as the seller of record or an authorized intermediary under a written agreement, payment terms will be specified in the applicable quotation, proforma invoice, sales contract, or service agreement.

Unless otherwise agreed in writing, transactions facilitated by ParsaFood Global generally follow the payment structure below:

• An advance payment before production or order processing.
• The remaining balance payable before shipment, loading, or release of shipping documents.

The exact percentage, payment schedule, and conditions may vary depending on the product, supplier, destination country, order value, and negotiated commercial terms.

Direct Transactions Between Buyers and Suppliers

When a buyer purchases products directly from a supplier through the marketplace:

• The payment agreement exists solely between the buyer and the supplier.
• ParsaFood Global does not receive, hold, process, or guarantee payments unless separately agreed in writing.
• Buyers and suppliers assume full responsibility for negotiating payment terms.
• All financial obligations remain between the contracting parties.

ParsaFood Global is not responsible for payment defaults, banking errors, delayed transfers, exchange rate fluctuations, or contractual disputes arising from direct transactions.

Secure Banking Practices

Users are encouraged to:

• Verify beneficiary bank details before every payment.
• Confirm banking instructions through official company contacts.
• Be cautious of last-minute bank account changes.
• Avoid making payments to unrelated third parties.
• Confirm invoices directly with the supplier.
• Retain copies of payment confirmations.
• Use banking channels that provide transaction tracking.

Unexpected changes to banking information should always be independently verified.

Currency

Payments may be accepted in various internationally recognized currencies depending on:

• Supplier requirements
• Buyer location
• Banking regulations
• Contractual agreements
• Applicable laws

Exchange rates are determined by financial institutions or payment providers and are outside the control of ParsaFood Global.

Escrow and Trade Protection

For certain eligible transactions, buyers and suppliers may agree to use escrow or trade protection services.

Where escrow services are used:

• Payment terms will be governed by the escrow provider's agreement.
• ParsaFood Global is not responsible for the operation of independent escrow providers unless expressly acting as the escrow service under a separate written agreement.
• Users remain responsible for reviewing and accepting the escrow provider's terms and conditions.

Availability of escrow services depends on jurisdiction, transaction type, and commercial arrangements.

Payment Verification

ParsaFood Global may request verification of:

• Payment confirmations
• Banking documentation
• Proof of funds
• Company bank accounts
• Authorized signatories
• Supporting commercial documents

Verification requests are intended to reduce fraud and comply with applicable legal or contractual requirements.

Suspicious Payment Activity

Users should immediately report:

• Requests to send payments to different bank accounts.
• Unexpected invoice changes.
• Requests for cryptocurrency unless previously agreed.
• Pressure to make urgent payments.
• Suspicious payment instructions.
• Fake invoices.
• Payment requests from unauthorized individuals.
• Fraudulent banking communications.

ParsaFood Global may review reported concerns but does not guarantee detection or prevention of all fraudulent activity.

Payment Delays

Payment processing may be affected by:

• Banking holidays.
• International banking systems.
• Compliance reviews.
• Currency regulations.
• Government restrictions.
• Financial institution procedures.
• Sanctions screening.

ParsaFood Global is not responsible for delays caused by financial institutions, payment providers, customs authorities, or governmental agencies.

Chargebacks and Payment Disputes

Unless otherwise agreed in writing:

• Payment disputes must be resolved directly between the buyer and the seller.
• ParsaFood Global is not responsible for collecting unpaid amounts.
• ParsaFood Global is not obligated to reverse payments.
• ParsaFood Global does not guarantee reimbursement of losses.
• Users are responsible for maintaining evidence supporting their payment claims.

Fraud Prevention

To reduce payment fraud, ParsaFood Global may:

• Monitor suspicious account activity.
• Review payment-related documentation.
• Request additional identity verification.
• Suspend accounts under investigation.
• Cooperate with financial institutions where legally required.
• Report suspected fraud to competent authorities where applicable.

These measures are implemented on a reasonable-efforts basis and do not guarantee complete protection against fraud.

User Responsibilities

Users are solely responsible for:

• Reviewing payment terms before making payments.
• Verifying beneficiary information.
• Protecting banking credentials.
• Maintaining accurate financial information.
• Complying with applicable banking regulations.
• Understanding tax obligations.
• Maintaining records of all financial transactions.

Failure to perform reasonable commercial due diligence may increase financial risk.

No Financial Services

Except where expressly agreed in writing for a specific service, ParsaFood Global does not provide:

• Banking services
• Payment processing services
• Deposit services
• Money transmission
• Investment services
• Foreign exchange services
• Credit facilities
• Lending
• Financial guarantees
• Payment insurance

Any financial services offered by third parties are governed exclusively by the terms of those providers.

Limitation of Liability

To the fullest extent permitted by applicable law, ParsaFood Global shall not be liable for:

• Payment defaults.
• Banking errors.
• Fraudulent payment instructions.
• Unauthorized transfers.
• Currency exchange losses.
• Banking delays.
• Payment processor failures.
• Escrow provider actions.
• Financial institution decisions.
• Chargebacks.
• Government restrictions.
• Regulatory actions.
• Financial losses arising from commercial transactions.

All payments are made at the users' own commercial risk unless otherwise expressly agreed in a written contract with ParsaFood Global.

Policy Updates

ParsaFood Global reserves the right to update this Secure Payments Policy at any time to reflect changes in legal requirements, banking practices, industry standards, or platform operations. Continued use of the platform after such updates constitutes acceptance of the revised policy.

Final Notice

Secure payment practices help reduce risk but cannot eliminate it entirely. Buyers and suppliers remain solely responsible for evaluating payment methods, verifying banking information, complying with applicable laws, and protecting their financial interests. ParsaFood Global provides a marketplace and related trade services but, unless expressly agreed in writing, does not act as a bank, payment guarantor, escrow agent, or financial intermediary, and assumes no liability for the payment obligations or financial conduct of its users.