Contact Support
Last updated Sep 13, 2026
Contact Support
We're Here to Help
At ParsaFood Global, we are committed to delivering reliable, professional, and responsive customer support to buyers, suppliers, and business partners around the world.
Whether you need assistance with your account, marketplace activities, international trade services, payments, technical issues, or any of our business solutions, our support team is here to help.
We strive to respond promptly, provide clear guidance, and resolve inquiries as efficiently as possible.
How to Contact Us
You can contact our support team for assistance with:
- Account Registration & Login
- Buyer Support
- Supplier Support
- Product Inquiries
- Marketplace Services
- International Trade Services
- Payment Assistance
- Technical Support
- Website Issues
- Business Verification
- Digital Services
- General Questions
Contact Information
Customer Support
Email: support@parsafoodglobal.com
Business Hours:
Monday – Friday
09:00 – 18:00 (UTC)
For urgent matters during business hours, we recommend using our Live Chat service for faster assistance.
Before Contacting Support
To help us process your request as quickly as possible, please include the following information whenever applicable:
- Full Name
- Company Name
- Registered Email Address
- Country
- Buyer or Supplier Account
- Order or Inquiry Number
- Product or Service Name
- Detailed Description of Your Request
- Supporting Documents or Screenshots (if available)
Providing complete and accurate information enables our team to investigate and respond more efficiently.
Response Times
| Inquiry Type | Estimated Response Time |
|---|---|
| General Inquiries | Within 24 Hours |
| Technical Support | 1–2 Business Days |
| Supplier Verification | 2–5 Business Days |
| Payment Support | 1–3 Business Days |
| Business Consultation Requests | 1–3 Business Days |
| Complaint-Related Inquiries | Up to 14 Business Days |
Please note that response times are estimates and may vary depending on request volume, weekends, public holidays, or the complexity of the inquiry.
Contact Support Form
Please complete the form below to submit your request.
Required Information
- Full Name
- Company Name (Optional)
- Email Address
- Phone Number (Optional)
- Country
- Subject
- Inquiry Category
- Message
- Attachment Upload (Optional)
- CAPTCHA
- Submit Request
Inquiry Categories
Please select the category that best matches your request:
- General Inquiry
- Buyer Support
- Supplier Support
- Product Inquiry
- Marketplace Support
- Technical Support
- Account Verification
- Payment Support
- Trade Services
- Export Services
- Import Services
- Logistics Support
- Digital Services
- Partnership Opportunities
- Complaint
- Other
Important Notice
ParsaFood Global provides a global B2B marketplace, international trade support, digital business services, and related commercial solutions. Submitting a support request does not create a contractual relationship or guarantee any commercial transaction, supplier approval, payment processing, or business partnership. Some requests may require additional verification or supporting documentation before they can be processed.
Need Immediate Assistance?
If your request is urgent, you may also use one of the following support channels:
- Live Chat
- Help Center
- Business Consultation
- Report a Problem
- Complaint Procedure
Our team is dedicated to providing professional support and helping businesses trade confidently in global markets.