Privacy Policy

Effective Date: 13.09.2026
Last Updated: 13.09.2026

This Privacy Policy ("Policy") explains how ParsaFood Global ("ParsaFood Global", "ParsaFood", "we", "our", or "us") collects, uses, stores, protects, and shares personal information when you use our website, Marketplace, mobile applications, and related services (collectively, the "Platform").

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Our Commitment to Privacy

ParsaFood Global respects your privacy and is committed to protecting your personal information through appropriate technical, organizational, and administrative safeguards.

We process personal data only for legitimate business purposes and in accordance with applicable data protection laws.

2. Information We Collect

Depending on how you use the Platform, we may collect the following categories of information:

Personal Information

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Business address
• Country
• Tax or registration information (where applicable)

Account Information

• Username
• Password (stored in encrypted form)
• Profile information
• User preferences

Business Information

• Buyer Requests
• Supplier information
• Product listings
• Company descriptions
• Business licenses
• Certifications
• Import and export documentation

Payment Information

Where applicable, we may collect payment-related information necessary to process transactions.

ParsaFood Global does not store complete payment card information unless specifically required and processed through compliant payment providers.

Technical Information

• IP address
• Browser type
• Operating system
• Device information
• Language settings
• Time zone
• Referral pages
• Log files

Usage Information

• Pages visited
• Search history
• Product views
• Downloads
• Communications
• Marketplace activity
• Inquiry history

3. How We Collect Information

Information may be collected when you:

• create an account;
• submit forms;
• contact customer support;
• publish products;
• submit Buyer Requests;
• upload documents;
• communicate with other users;
• subscribe to newsletters;
• participate in surveys;
• use our services.

Certain technical information may be collected automatically through cookies and similar technologies.

4. How We Use Your Information

We may use your information to:

• operate the Platform;
• create and manage accounts;
• process inquiries;
• facilitate communications between Buyers and Suppliers;
• provide requested services;
• improve Platform functionality;
• personalize user experience;
• detect fraud;
• enhance security;
• verify identities;
• comply with legal obligations;
• send service-related communications;
• conduct internal analytics;
• improve customer support;
• develop new services.

5. Legal Basis for Processing

Where required by applicable law, we process personal data based on one or more of the following:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• legitimate business interests;
• protection of legal rights.

6. Sharing Information

We may share information with:

• Buyers;
• Suppliers;
• logistics providers;
• inspection companies;
• payment providers;
• customs brokers;
• professional advisers;
• technology providers;
• hosting providers;
• government authorities where legally required.

Information is shared only where reasonably necessary for providing services, completing transactions, complying with legal obligations, or protecting legitimate business interests.

7. International Data Transfers

Because ParsaFood Global operates internationally, personal information may be transferred to or processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.

8. Cookies and Similar Technologies

The Platform uses cookies and similar technologies to:

• remember user preferences;
• maintain login sessions;
• improve website functionality;
• analyze website traffic;
• enhance security;
• measure performance;
• support marketing activities where permitted.

Users may manage cookie preferences through browser settings or the Platform's cookie management tools.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• maintain business records.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

10. Data Security

ParsaFood Global implements reasonable administrative, technical, and organizational measures to protect personal information against:

• unauthorized access;
• accidental loss;
• misuse;
• alteration;
• disclosure;
• destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. User Rights

Subject to applicable law, users may have the right to:

• access their personal information;
• correct inaccurate information;
• request deletion of personal information;
• restrict processing;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request data portability;
• lodge a complaint with the relevant supervisory authority.

Requests may be subject to identity verification and applicable legal limitations.

12. Marketing Communications

Where permitted by law, we may send newsletters, promotional messages, service updates, and marketing communications.

Users may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.

Service-related communications may still be sent when necessary for account administration or contractual obligations.

13. Children's Privacy

The Platform is intended exclusively for business users.

It is not directed to individuals under the age of 18.

ParsaFood Global does not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

14. Third-Party Websites

The Platform may contain links to external websites.

ParsaFood Global is not responsible for the privacy practices, security measures, or content of third-party websites.

Users should review the privacy policies of those websites separately.

15. Compliance With Laws

We may disclose personal information where required to:

• comply with applicable laws;
• respond to lawful governmental requests;
• protect legal rights;
• investigate fraud;
• enforce our agreements;
• protect the security of the Platform.

16. Limitation of Liability

While ParsaFood Global employs reasonable safeguards to protect personal information, we cannot guarantee absolute security.

To the fullest extent permitted by law, ParsaFood Global shall not be liable for losses resulting from circumstances beyond our reasonable control, including cyberattacks, unauthorized third-party access, internet failures, force majeure events, or actions of independent service providers.

17. Changes to This Privacy Policy

ParsaFood Global reserves the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon publication on the Platform.

Continued use of the Platform after publication constitutes acceptance of the revised Policy.

18. Contact Information

For privacy-related questions or requests regarding your personal information, please contact:

ParsaFood Global

Email: [Insert Email]

Website: www.parsafoodglobal.com