Fraud Prevention Policy

At ParsaFood Global, we are committed to maintaining a secure, transparent, and trustworthy international B2B marketplace. Fraud prevention is a shared responsibility between ParsaFood Global, buyers, suppliers, payment providers, logistics partners, and all platform users.

While we implement reasonable security measures to reduce fraudulent activities, ParsaFood Global cannot guarantee that fraud will never occur. Users remain solely responsible for conducting their own due diligence before entering into any commercial transaction.

Our Commitment

ParsaFood Global works continuously to identify, reduce, and prevent fraudulent activities across the platform by implementing appropriate technical, operational, and administrative safeguards.

Our fraud prevention efforts may include:

• Identity verification
• Business verification
• KYC screening
• Risk monitoring
• Suspicious activity detection
• Secure payment recommendations
• Account monitoring
• Transaction review
• Document verification
• IP and device monitoring
• Manual compliance reviews
• Fraud reporting mechanisms

These measures are designed to reduce risk but do not eliminate all fraud.

Types of Fraud We Monitor

Fraudulent activity may include, but is not limited to:

• Fake supplier identities
• Fake buyer identities
• Impersonation of legitimate companies
• Forged business documents
• Counterfeit certifications
• Fake bank account information
• Payment fraud
• Invoice fraud
• Advance payment scams
• Product substitution
• Counterfeit goods
• False shipment documentation
• Fake tracking information
• Identity theft
• Email spoofing
• Phishing attacks
• Social engineering
• Account takeover
• Money laundering attempts
• Sanctions evasion
• Misrepresentation of products
• False quality claims
• Unauthorized use of trademarks
• Multiple fraudulent accounts
• Manipulation of ratings or reviews

Supplier Verification

To reduce fraud, suppliers may be required to submit documentation such as:

• Business registration certificates
• Government-issued identification
• Company ownership documents
• Tax registration
• Export licenses
• Business address verification
• Banking information
• Product certifications
• Manufacturing information

Verification does not guarantee the supplier's future conduct or commercial reliability.

Buyer Verification

Buyers may also be required to verify:

• Identity
• Company registration
• Authorized purchasing representatives
• Billing information
• Payment details
• Business activities

Additional verification may be requested for high-value transactions or where suspicious activity is detected.

Transaction Monitoring

ParsaFood Global may monitor platform activity for indicators including:

• Unusual payment behavior
• Repeated failed transactions
• Multiple account creation
• High-risk geographic locations
• Rapid changes to banking information
• Suspicious communication patterns
• Large unexpected orders
• Fake documentation
• Unusual login activity
• Excessive complaints
• Repeated policy violations

Monitoring does not constitute continuous supervision of every transaction.

Payment Protection

Where applicable, ParsaFood Global may recommend secure payment methods or trade protection services.

Users are encouraged to:

• Verify beneficiary bank information.
• Confirm payment instructions directly with the supplier.
• Avoid payments to personal accounts unless independently verified.
• Be cautious of last-minute banking changes.
• Retain payment records.
• Use escrow or protected payment services where available.

Unless expressly stated in a written agreement, ParsaFood Global is not a payment processor, escrow agent, financial institution, or guarantor of any payment.

Warning Signs of Fraud

Users should exercise caution if they encounter:

• Prices significantly below market value.
• Pressure for immediate payment.
• Requests to bypass the platform.
• Frequent changes in bank account details.
• Poorly prepared documentation.
• Refusal to provide company information.
• Unverifiable business addresses.
• Requests for payment to unrelated third parties.
• Inconsistent product specifications.
• Suspicious email addresses or domains.
• Unrealistic delivery promises.
• Requests to communicate exclusively through private messaging apps.

User Responsibilities

All users are responsible for:

• Conducting independent due diligence.
• Verifying supplier identities.
• Confirming product specifications.
• Reviewing contracts carefully.
• Obtaining inspections where appropriate.
• Verifying shipping arrangements.
• Checking regulatory compliance.
• Protecting login credentials.
• Maintaining accurate account information.
• Reporting suspicious activities promptly.

Failure to exercise reasonable commercial caution may increase transaction risk.

Reporting Fraud

Users should immediately report suspected fraud involving:

• Fake companies
• Identity theft
• Counterfeit documents
• Fake products
• Payment scams
• Phishing attempts
• Account compromise
• Suspicious communications
• Intellectual property violations
• Unauthorized account activity

Reports should include as much supporting evidence as possible, such as screenshots, invoices, emails, contracts, payment records, or shipping documents.

Investigation Process

Upon receiving a fraud report, ParsaFood Global may, at its sole discretion:

• Review submitted information.
• Request additional documentation.
• Temporarily restrict accounts.
• Suspend listings.
• Remove fraudulent content.
• Suspend or terminate accounts.
• Cooperate with payment providers.
• Cooperate with logistics providers.
• Cooperate with regulatory authorities where legally required.

ParsaFood Global is not obligated to investigate every report or reach any particular outcome.

Account Suspension

ParsaFood Global reserves the right to suspend or permanently terminate accounts involved in:

• Fraud
• Identity misrepresentation
• Document forgery
• Payment fraud
• Repeated policy violations
• Money laundering activities
• Sanctions violations
• Intellectual property abuse
• Abuse of the platform
• Any activity that threatens marketplace security

Such actions may be taken without prior notice where necessary to protect users or comply with legal obligations.

No Guarantee Against Fraud

Although ParsaFood Global employs reasonable fraud prevention measures, we do not guarantee that:

• Every supplier is legitimate.
• Every buyer is trustworthy.
• Every payment is secure.
• Every shipment will arrive.
• Every document is authentic.
• Every transaction will be completed successfully.
• Fraudulent activity can be fully prevented.

International trade inherently involves commercial, financial, legal, and operational risks.

Limitation of Liability

To the fullest extent permitted by applicable law, ParsaFood Global shall not be liable for any direct, indirect, incidental, consequential, punitive, or financial losses arising from:

• Fraudulent transactions
• Identity theft
• Counterfeit goods
• Payment disputes
• Supplier misconduct
• Buyer misconduct
• Forged documentation
• Unauthorized banking changes
• Cyberattacks
• Phishing
• Data breaches caused by third parties
• Shipment fraud
• Contract breaches
• Financial losses resulting from user decisions

Users acknowledge that all commercial transactions are undertaken at their own risk.

Cooperation with Authorities

Where required by law or reasonably necessary to protect the integrity of the platform, ParsaFood Global may cooperate with law enforcement agencies, regulatory authorities, financial institutions, customs authorities, sanctions enforcement agencies, and other competent organizations.

Policy Updates

ParsaFood Global reserves the right to modify this Fraud Prevention Policy at any time. Continued use of the platform after any updates constitutes acceptance of the revised policy.

Final Notice

Fraud prevention is a collaborative effort. While ParsaFood Global provides tools and procedures intended to improve marketplace security, users remain solely responsible for evaluating business partners, verifying transaction details, and making informed commercial decisions. Nothing in this policy shall be interpreted as a guarantee of transaction safety, supplier reliability, buyer integrity, payment security, or successful business outcomes. ParsaFood Global acts solely as a marketplace operator and service provider and assumes no fiduciary duty or responsibility for the actions, omissions, or representations of buyers, suppliers, or third parties.